Returns and Exchanges
If you are not 100% satisfied with your Evangeline purchase then you may return the item within 14 days from the purchase date for a full refund. Please note that all SALE items are FINAL SALE and are not eligible for returns or exchanges.
In order to initiate the return process, please email firstname.lastname@example.org
and include the following information:
Customer Name: (the person who purchased the item)
Item Being Returned:
Reason For Return:
Once this information is received and reviewed, you will be sent an email with the return shipping address and shipping instructions. Return shipping cost are at the customer’s expense (unless otherwise expressed by the Evangeline’s staff).
Return Address: Evangeline Linens Studio
332 Fore Street Portland, Maine 04101
Once the warehouse has confirmed receipt of the returned item and has verified that the item is in its original, unused condition, then you will be issue a refund to your credit card. You will also receive a confirmation email notifying you of the refund. Please be advised that it may take a few weeks for a refund to appear on your credit card statement.
Information required for exchange:
You can provide a credit card to process shipping costs and any possible price adjustments. Once the item ships, you will receive shipping and tracking information.
Product Care Instructions:
All of our Evangeline pieces are made with great care and with the finest materials available. To ensure a long and happy life for your Evangeline piece(s) we recommend that you follow these simple care instructions:
Alpaca/Cashmere/Merino Wool/Mohair Throws:
Dry Clean Only
100% Cotton Blankets:
Machine wash and tumble dry on delicate setting - medium heat. *Please note that these have been pre-washed and pre-shrunk.
Wool Blankets: Dry Clean Only